The Luma Support Team has been actively working with our customers to assist in COVID-19 (Coronavirus) preparedness. Below we’ve compiled some resources to equip your staff, your healthcare practice and your patients with information during this time.
To get started, check out Luma Health’s Best Practices for Patient Communication (COVID-19).
#1: Use Luma Messaging: Broadcast Tool and
We’ve already seen many users utilize the Broadcast tool to message patients during this time. We recommend you view the variety of Broadcast and Reminder messages here: Recommended COVID-19 Messaging
#2: Tips on Preventing Transmission
- Wash your hands regularly with soap and water for at least 20 seconds. Use alcohol-based hand sanitizer if soap and water aren’t available. Here is information on handwashing by CDC.
- Avoid touching your face, particularly your eyes, nose, and mouth.
- Avoid close contact, unless you are in the healthcare profession or caring for an ill family member or friend.
- Stay home when you are sick.
- Cover your mouth and nose with a tissue or use the inside of your elbow when you cough or sneeze. Throw used tissue in the trash and wash your hands afterward with soap and water or alcohol-based hand sanitizer.
- Clean and disinfect frequently touched objects and surfaces, such as your phone, countertops, and doorknobs.
- Stay calm! After taking the appropriate measures to help reduce the spread of germs, the next best step is to stay calm.
We are here to help. If you have questions or concerns, please reach out to us.
#3: What to Do If You Are Sick
If you develop symptoms, and have been in close contact with a person known or suspected to have COVID-19, or have recently traveled to an area with widespread or ongoing community spread of COVID-19, please call your health care provider before going to a clinic or provider’s office. If you are having chest pain, serious difficulty breathing, or another type of medical emergency, please call 911 or seek care at your local emergency department.
#4: How can I stay up to date with what is going on with coronavirus?
The Centers of Disease Control and Prevention is keeping a close eye on the progression of coronavirus not only in the US but also globally.